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QuAIC
(Quadrants of Aggression and Intrusion Concern)
A screening tool to quantify your gut feeling
Please select an option
Aggression Thermometer
How would you describe the person's problem behaviour?
Distressed
- The person is fearful, anxious, pressured, pleading, and/or hypervigilant. They are actively seeking help but cannot be reassured by assistance and interventions provided.
Difficult
- The person is not aggressive but rigid and stubborn. They may be socially inappropriate in social skills, behaving in a bizarre manner, or refusing to engage with reasonable processes.
Antagonistic
- The person is rude, excessively sarcastic, passive-aggressive, and presenting with low-level anger. They may be resentful and mistrusting when interacting with others.
Hostile and angry
- The person is angry and hostile in manner, but not directly aggressive or threatening and/or and their hostility appears to be caused by distress. The person is not abusive but presents in ways that impede effective interaction and assistance.
Abusive or manipulative
- The person is belligerent, though not overtly threatening. They may devalue others, use sexual, hateful, or otherwise deliberately discomforting language, or make indirect threats to harm themselves or others to try and elicit reactions.
Threatening or coercive
- The person is verbally intimidating and forceful, and appears to be intending to cause fear or harm. They may make direct threats to harm themselves or others.
Physically aggressive
- The person is physically threatening, using their actions to cause harm/fear or to suggest that they may act violently. This may include breaking or throwing objects, property damage, or using body language in an overtly aggressive way.
Violent
- The person has previously used or attempted to use physical violence on the target(s). This includes any contact with the intent to coerce or harm physically, or attempted contact with a weapon. Violence includes any non-consensual sexual contact.
Intrusion Thermometer
How frequently is the behaviour occurring?
It has occurred once
Infrequently (About once a month)
Weekly to fortnightly
Twice a week
Multiple times a week
Once a day
Multiple times a day
Intrusion Thermometer
How disruptive is the behaviour?
Affects a single target in their work/study role AND does not disturb operations of the organisation
Affects a small (2-3) group of targets in their work/study roles OR mildly disturbing operations of the organisation
Affects a moderate (4-5) group of targets in their work/study roles OR moderately disturbing operations of the organisation
Affects target(s) in their private lives or a large (more than 5) group of targets or severely disturbing business/teaching operations
Intrusion Thermometer
How long has the behaviour persisted?
Less than 2 weeks
2 weeks to 1 month
1 to 6 months without interventions
1 to 6 months despite interventions
More than 6 months
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How concerned should you be?
High concern
Highest concern
Low concern
Moderate concern
Level of Aggression
Level of Intrusion
Low
concern
For targets:
Document your concerns and discuss with your line manager, teacher, or parent.
For first responders:
Respond within 5 working days.
Follow standard procedures and continue with passive monitoring of the behaviour.
Further evaluation not indicated unless subsequent behaviour changes in character and/or frequency, or identified protective factors are removed.
Moderate
concern
For targets:
Report your concerns to your line manager, teacher, or paren.
Start working on a safety plan.
For first responders:
Respond within 3 working days.
Consult with threat assessment team (or equivalent).
Develop and implement management plan.
High
concern
For targets:
Inform your line manager, teacher, or parent.
Report to relevant reporting authority ASAP for safety plan and advice.
For first responders:
Respond within 48 hours.
Commence safety planning for targets.
High priority escalation to threat assessment team (or equivalent).
Highest
concern
For targets:
Immediate reporting to emergency services.
Report to relevant workplace or education safety authority (e.g., security, OHS), line manager, teacher, or parent.
For first responders:
Immediate escalation to critical incident management team and/or emergency services notification.
Consider external threat consultant review.